Let's Connect
Have a question, need support, or would like to schedule a consultation? We’re here and ready to help
Get in touch
We’ love to hear from you. Our friendly team is always here to chat.
Chat with us
[email protected]Service Desk
(512) 555-1010
Contact Sales
NetRunner IT Locations
Austin (HQ)
Dallas Branch
Denver Office
Frequently Asked Questions
We know how important responsiveness and clarity are when it comes to IT. Here are quick answers to the questions we hear most — from how to reach us to what to expect before you become a client.
Our main office hours are Monday–Friday, 8:00 AM to 6:00 PM CST. After-hours support is available for clients with coverage plans.
You’ll typically hear back from us within 1 business day—or sooner for urgent support requests.
Yes! We offer complimentary discovery consultations to help assess your needs and answer your questions.
Email and the contact form are best for general inquiries. Clients can also reach us via phone or through their client portal.